CSC eyes civil servants’ empowerment via digital transformation

By Jose Cielito Reganit

August 11, 2023, 7:54 pm

MANILA – The recently conducted two-day Executive Committee (ExeCom) meeting of key Civil Service Commission (CSC) officials has provided the agency with the necessary insights to achieve its goals of empowering human resources in the civil service, particularly on digital transformation.

In a statement on Friday, CSC Chairperson Karlo Nograles said the mid-year strategic assessment and planning conference, which was held last July 20-21 at the CSC Central Office in Quezon City, gave them the opportunity to look at agency programs “to get the affairs of the Philippine civil service in order.”

“If we look at our main strategic program outcomes of capacitating and empowering public sector organizations, professionalizing and empowering human resources in the civil service, and efficiently and effectively dispensing administrative justice are they rational and realistic to achieve set goals?,” he asked.

Organized by the CSC Office for Strategy Management (OSM), the meeting followed a review of the CSC Strategy Map and Scorecard 2024, revisiting of the planning and budgeting calendar and updating of the operational concerns gathered from the previously conducted CSC Field Directors’ Conference.

The meeting was led by Nograles and Commissioners Aileen Lourdes Lizada and Ryan Alvin Acosta.

According to the CSC, digital transformation emerged as the central theme, with regional officials highlighting the impact of new software and workflow processes on the CSC's internal systems, procedures and external service delivery.

Best practices in using digital management systems, such as the Online CSE Application System (OCSEAS), Exam Application Information System (EAISY), Property Inventory Management System (PIMS) and the Learning Management System (LMS) were presented by CSC regional offices.

At the conclusion of the conference, Lizada highlighted the significance of learning and development to ensure agility, resilience and adaptability in the ever-changing landscape.

Acosta, on the other hand, noted that collaboration and understanding of institutional targets would pave the way for the commission's vision of empowering people and organizations in human resource and organization development.

He also expressed confidence that with the increased camaraderie and a strong sense of duty fostered during the meeting, the CSC's ability to uphold its core values and fulfill its mission of promoting efficiency, responsiveness, courtesy, progressiveness and integrity in the civil service were enhanced as well. (PNA)

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