RECOGNITION. Customs Commissioner Bien Rubio (2nd from left) hands over a certificate of commendation to Deputy Commissioner for Intelligence Juvymax Uy (2nd from right) during flag-raising rites at the BOC grounds in Manila on Monday (Oct. 16, 2023). Also in photo are CIIS Director Verne Enciso (right) and acting Deputy Commissioner for Internal Administration Group Michael Fermin (left). (Photo courtesy of BOC)
MANILA – Bureau of Customs (BOC) Commissioner Bienvenido Rubio recognized the hard work and dedication of its Intelligence Group (IG) for its high resolution and compliance rates in addressing concerns coursed through the Citizens’ Charter Complaint Center.
The IG, headed by Deputy Commissioner Juvymax Uy, received a certificate of commendation during Monday’s flag-raising rites at the BOC grounds in South Harbor Port Area, Manila.
Rubio said the BOC obtained a compliance rate of 91.13 percent for the 72-hour compliance period, and an overall resolution rate of 96.55 percent from January to June this year, in compliance with Executive Order (EO) No. 6 Series 2016.
The EO aims to further bolster the government's efforts against corruption, reduce red tape and expedite transactions in the government.
“Let us maintain our responsiveness and ensure that we observe the Anti-Red Tape Act and the Ease of Doing Business Law in furtherance of simplifying administrative procedures and improving efficiency in the delivery of government services,” Rubio said.
The certificate received by the Intelligence Group recognized its “unwavering commitment, hard work and dedication to your duty aligned with performance standards and best practices.
Rubio said the IG’s performance in helping the bureau obtain its high resolution and compliance rates is also “a manifestation of this bureau’s strengthened efforts towards an efficient, reliable and transparent public service.”
Meanwhile, the Customs Intelligence and Investigation Services of the Manila International Container Port (CIIS-MICP), led by Field Station chief Alvin Enciso, also received three certificates of commendation recently for its seizure of more than PHP24 billion worth of counterfeit, contraband and illegal goods.
Rubio said the commendation was given “in recognition of their exemplary performance and invaluable support that contributed to the realization of the Intelligence Group's core mandate in border security and protection”. (PR)
