NBI SERVICES. NBI Caraga Regional Director Sally Hans Barbaso (right) speaks during the Kapihan sa Bagong Pilipinas in Butuan City on Tuesday (Oct. 1, 2024). He said the bureau issued 25,515 clearances this year and handled 23 cases, including nine filed in court and five closed. (PNA photo by Alexander Lopez)
BUTUAN CITY – The National Bureau of Investigation in Caraga Region (NBI-13) has expanded its services from a single office in Butuan City in 1995 to four satellite offices as of 2023, providing greater accessibility to residents in the region.
NBI-13 Regional Director Sally Hans Barbaso said the opening of satellite offices in Patin-ay, Prosperidad in Agusan del Sur, Tandag City in Surigao del Sur, Surigao City in Surigao del Norte, and the latest in Dinagat Islands has made it easier for clients to access services such as NBI clearances.
"To effectively serve the region, we have established strong partnerships with local government units (LGUs),” Barbaso said during the Kapihan sa Bagong Pilipinas forum on Tuesday.
These collaborations allow LGUs to request NBI Mobile Online Clearance services, bringing bureau services to remote areas.
As of September 2024, NBI-13 has issued 25,515 clearances, with additional clearances provided through satellite offices: 10,612 in Agusan del Sur, 13,015 in Surigao City, 5,114 in Tandag City, and 647 in Dinagat Islands.
Barbaso also highlighted the bureau’s Quick Renewal Services, where clients can renew their NBI clearances online and opt for pickup or home delivery.
Investigation Services
In addition to clearance services, NBI-13 works closely with law enforcement agencies on crime investigations.
In 2023, NBI-13 handled 44 cases, investigating 38, filing 18 in court, and closing 20. A key case involved the arrest of Jeyrence Quilario, leader of Socorro Bayanihan Services Inc. (SBSI), on charges related to human trafficking, kidnapping, child marriage, and child abuse.
In 2024, the bureau received 23 cases, with 14 under investigation, nine filed, and five closed. In Agusan del Sur, 32 cases were received this year, with 27 under investigation, eight filed in court, and 24 resolved. (PNA)
