CONGESTION. A police officer helps manage the queue at Davao International Airport in Davao City on Friday (July 19, 2024). The global Microsoft system outage has affected airline operations, resulting in delays and flight cancellations. (Photo courtesy of CAAP Facebook)
MANILA – The Microsoft system outage that has been disrupting operations of some airlines led to the cancelation of 47 flights via the Ninoy Aquino International Airport (NAIA) on Saturday.
These flights were:
Cebu Pacific (5J):
5J186/ 5J185 Manila – Incheon – Manila
5J279/ 5J280 Manila – Denpasar – Manila
5J931/ 5J932 Manila – Bangkok – Manila
5J751/ 5J752 Manila – Ho Chi Minh – Manila
5J678/ 5J679 Manila – Shanghai – Manila
5J759/ 5J760 Manila – Jakarta – Manila
5J746/ 5J747 Manila – Hanoi – Manila
5J563/ 5J564 Manila – Cebu – Manila
5J637/ 5J638 Manila – Puerto Princesa – Manila
5J649/ 5J650 Manila – Tacloban – Manila
5J383/ 5J384 Manila – Cagayan De Oro – Manila
5J404/ 5J405 Manila – Laoag – Manila
5J453/ 5J454 Manila – Iloilo – Manila
5J703/ 5J704 Manila – Dipolog – Manila
5J793/ 5J794 Manila – Butuan – Manila
5J897/ 5J898 Manila – Caticlan – Manila
5J311 Manila – Taipei – Manila
5J966 Davao – Manila
5J3954 Davao – Manila
5J3958 Davao – Manila
5J464 Iloilo – Manila
CebGo (DG):
DG6193/ DG6194 Manila – Legazpi – Manila
DG6497 Manila – Cebu
Air Asia (Z2):
Z2759/ Z2760 Manila – Cebu – Manila
Z2306/ Z2307 Manila – Iloilo – Manila
Z2211/ Z2212 Manila – Caticlan – Manila
United Airlines:
UA 190 Manila – San Francisco
Cebu Pacific (CEB) announced Friday it was experiencing system downtime and would have to resort to manual passenger check-in procedures. It advised passengers of possible delays.
Affected passengers could avail of free rebooking, refund their tickets, or store the amount in a virtual CEB wallet.
According to reports, tech giant Microsoft experienced technical issues late Thursday and reported that cloud services were restored on Friday.
Meanwhile, as the IT outage affected airline operations globally, congestion was reported at NAIA and Davao International Airport and delays at Bicol International Airport.
The Manila International Airport Authority and the Civil Aviation Authority of the Philippines said they have augmented manpower to manage the queues. (PNA)
